Talking Connections is
the name of the Counselling Service delivered by MHM Wales in the borough
of Bridgend. Its aim is to supports residents of the borough around their
wellbeing and mental health.
At certain times in our lives many of us experience
emotional difficulties that affect our ability to cope with daily life or
the quality of our life and relationships.
Counselling can help you to express your feelings, to
clarify your thoughts and to understand yourself better. It assists you to
identify choices and to make changes in your life so that you manage them
Counselling is a talking therapy that enables you to find
your own answers. The counsellor’s role is neither to provide solutions nor
to give advice. Counsellor and client work together to explore different
ways of dealing with things.
Is Counselling the right
thing for me?
Short term counselling is not appropriate for personality or
behaviour disorders or severe or enduring mental health conditions. If you
feel that you are in need of immediate help you may wish to consult your
What type of issues do
people seek counselling for?
Talking Connections has provided counselling service which
cover a broad range of client issues, these include:
Bereavement & Loss
• Eating disorders
• Gender identity
• Gender based
• Panic attacks
• Separation and
• Sexual abuse
• Trauma including
• Substance misuse
How do I access the
To access Talking Connections you will need to complete a
referral form. The Project Administrator on receipt of the referral will
acknowledge receipt and the referral will be placed on the waiting list for
allocation when a counsellor becomes available.
When will the counselling
sessions start and how many sessions will I have?
Counselling sessions are offered to clients in the order in
which they are received, currently (June 2018) we have a ten week waiting
list. Up to six counselling sessions will be arranged with you, A review is
then undertaken, where if felt; additional sessions maybe arranged. Each
counselling session can last up to 50 minutes.
There are no priority appointments.
What if I miss or cannot
attend an appointment?
If a situation arises where you will not be able to attend
an appointment you should ring the service and speak to the project
coordinator to tell them you are unable to attend. There is also has an
answerphone where a message can be left outside of the opening times of the
If a message has not been received the project coordinator
will contact you to discuss any reasons for not attending and arrange a new
appointment. If you fail to attend the follow up appointment or make
contact to cancel the appointment the project coordinator will again
contact you to either reschedule another appointment or to inform you of
your removal from the service.
Is the Talking Connections
Counselling Service registered and are the counsellors qualified?
Talking Connections is registered with the Information
Commissioner’s Office (ICO) who are responsible for upholding and enforcing
the Data Protection Act. Talking Connections stores any personal
information relating to clients in accordance to the Act.
Talking Connections adopt the Code of Ethics and Practice of
the British Association for Counselling and Psychotherapy (BACP) and is
also registered with them and all our counsellors receive regular clinical
supervision for their work.
We have a number of counsellors with various skills, methods
and models of working with clients on a 1:1 basis. Our counsellors range from fully
qualified and experienced counsellors to experienced trainee counsellors
who are working towards obtaining their degree, and undertaking their
student placements. Our counsellors are trained in various models, some of
which being Integrative, Person Centred, Narrative, CBT, Solution Focused,
and Psychodynamic; we are also on occasions, able to provide exposure based
further information or to submit a referral, please use the following
telephone number, fax, email or mail address. To access the Talking
Connections information leaflet or referral forms please click on the links
Tel: (01656) 647 578
Fax: (01656) 768775
Address: Talking Connections, MHM
Wales, 63 Nolton Street,
Wales Self - Referral form
Wales Professional - Referral Form